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92 Maintaining and Troubleshooting the Gateway ALR 7300 Server
The diskette drive will not read, write, or format.
The diskette drive LED illuminates continuously.
An expansion card is not recognized by the system.
Probable Cause Solution
The diskette is not IBM
formatted.
Make certain the diskette you are trying to
format is IBM-compatible. If it is, try
reformatting it.
The diskette is
corrupted.
Run ScanDisk on the diskette. If errors are
detected and corrected, try accessing the
diskette again.
The diskette is write
protected.
Make certain the write-protection window on
the upper-right corner of the diskette is closed
(unprotected).
Probable Cause Solution
The diskette is
corrupted.
Remove the diskette from the drive. If the light
remains on, try restarting the system.
The cable to the drive is
not connected properly.
Open the system and check the cable
between the diskette drive and its controller.
Make certain the pins are not bent or
misaligned.
Probable Cause Solution
The interrupt and/or I/O
address is set
incorrectly.
Check the address configuration of the
controller card and ensure that it does not
conflict with another card in the system.
The card has not been
configured (e.g., EISA
configuration utility).
Configure the card with the appropriate
software.
The card was not
installed correctly.
Reseat the card and make certain that its
jumpers are configured appropriately.
4075.book Page 92 Friday, April 2, 1999 9:26 AM