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Troubleshooting 85
Viruses are inactive until the infected program is executed, or a boot record
is read. Thereafter, the virus loads itself into system memory and begins to
copy and spread itself. Diskettes used in a contaminated system can get
infected and, in turn, transfer the virus when used in another system. A
virus can also spread via programs downloaded from bulletin boards or the
Internet.
•
Obtain an anti-virus program and make it a habit to scan the
system regularly.
•
Make backup copies of all files and write-protect the disks.
•
Obtain all software from reputable sources and always scan new
software for any viruses prior to installing files.
If the system has been infected, find and remove the viruses using an
anti-virus program. Then turn off the system for a minimum of 15 seconds
to clear the virus from system RAM. You may want to rerun the anti-virus
software when you turn the system back on the verify that the system is
clean.
Troubleshooting checklist
Before turning on the system, make sure that:
•
The power cord is connected to the AC power-in connector and an
AC outlet.
•
The AC outlet is supplying power.
•
If you use a power strip, you have turned it on, and set the circuit
breaker.
•
The voltage selection switch on the system power supply reflects
the proper voltage.
To Prevent Virus Infection
4075.book Page 85 Friday, April 2, 1999 9:26 AM