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CHAPTER 7: Troubleshooting
114
You want to play recorded programs on other computers
• A DVR-MS file recorded to DVD can be replayed on
another computer running Media Center or on any
computer that has a DVD player and DVD decoder
software (such as WinDVD). The non-Media Center
computer must also have at least Windows XP with
Service Pack (SP) 1 or 2, Windows Media Player 9 or
later, and the Windows patch Q810243 Update.
You get a “Download Error” message when Media Center
tries to update the Program Guide
• You must be connected to the Internet to update the
Program Guide. Make sure that your Internet account
is set up and connected to the computer. For
information about manually updating the Program
Guide, see your online User Guide.
Memory
You see a “Memory error” message
• Use the Memory Diagnostic Tool to inspect your system
memory.
To run the Memory Diagnostic Tool:
• Click (Start), type Memory Diagnostic Tool,
then press ENTER. Click Restart now and check for
problems. Your computer restarts and runs the
memory diagnostics.
You see a “Not enough memory” error message
• Close all programs, then restart your computer.
Memory card reader
Drive letters for the memory card slots do not appear in
the Computer window
• The memory card reader was temporarily uninstalled
using the Remove Hardware icon in the system tray.
Reboot your computer, and your card reader will be
re-installed.
Help
For more information about troubleshooting memory errors, click Start,
then click Help and Support. Type the phrase memory error in the Search
Help box, then press E
NTER.
8512162.book Page 114 Tuesday, February 13, 2007 3:44 PM