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CHAPTER 7: Troubleshooting
136
Self-help
If you have how-to questions about using your
Gateway-supplied hardware or software, see the following
resources:
• The printed or online documentation that came with
your hardware or software. In many cases, additional
product information and online documentation for
Gateway-supplied hardware can be found in our Web
site's Documentation Library.
• This Reference Guide and your online User Guide.
• The software publisher’s Web site.
Tutoring
Answers by Gateway
SM
is a telephone service that provides
answers to all of your “How do I...” questions on Gateway
computers. For more information, go to
www.gateway.com/answers
.
Resource Service description How to reach
Answers by
Gateway
Get tutorial assistance for
hardware and software issues.
www.gateway.com/answers
Gateway
Customer
Care
Talk to a Gateway Customer
Care representative about a
non-tutorial technical support
question.
(See “Before calling Gateway
Customer Care” on page 134
before calling)
TDD Customer Care (for hearing
impaired) is available:
Weekdays 8:00 a.m. - 10:00 p.m.
Pacific Time
Weekends 8:00 a.m. - 7:00 p.m.
Pacific Time
Gateway Customer Care
telephone numbers vary by
country or region. See the
label on the front or side of
your computer.
605-232-2191
Sales,
accounting,
and
warranty
Get information about available
systems, pricing, orders, billing
statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-387-7752 (Canada)
Help
For more how-to information about Windows, click Start, then click Help
and Support. Type the keyword practice in the Search Help box, then press
E
NTER.
8512162.book Page 136 Tuesday, February 13, 2007 3:44 PM