Filter
Top Products
www.gateway.com
119
Mouse
The mouse does not work
• Make sure that the mouse cable is plugged in correctly.
• Shut down and restart your computer.
• Remove all extension cables and switch boxes.
• Try a mouse you know is working to make sure that the
mouse port works.
The mouse works erratically
• If the mouse pointer begins moving erratically across
the computer display or becomes difficult to control
precisely, cleaning the mouse will likely improve its
accuracy.
• Clean the mouse by wiping the bottom with a clean,
damp cloth. Make sure that the optical sensor is clean
and free of debris.
• The mouse pad may have a printed or fabric pattern on
it that interferes with your mouse. Try a different mouse
pad.
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer
department or network administrator for help. For more
information about setting up a network in your home, see
“Connecting to a broadband modem or network” on page 15
or “Ethernet” on page 106.
Passwords
Your computer does not accept your password
• Make sure that CAPS LOCK is turned off, then retype the
password.
Help
For more information about network troubleshooting, click Start, then
click Help and Support. Type the phrase network troubleshooting in the
Search Help box, then press E
NTER.
8512162.book Page 119 Tuesday, February 13, 2007 3:44 PM