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Chapter 14: Restoring Software
www.gateway.com
Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
If you are not comfortable with the procedures covered in this chapter, seek
help from a more experienced computer user or a computer service technician.
Important Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
■
Use the diagnostics and troubleshooting tools found in
Help and Support Center. For more information about
diagnostics and troubleshooting tools, tap Start, then tap
Help and Support.
Type the keyword troubleshooting in the Help and
Support Center Search box ,
then tap the arrow.
■
Run System Restore. For more information about
System Restore in Windows XP, click Start, then click
Help and Support.
Type the keyword System Restore in the Help and
Support Search box , then click
the arrow.
■
See the Troubleshooting section of this guide.
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.