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Chapter 17: Troubleshooting
www.gateway.com
Troubleshooting
The Gateway Tablet PC has passed a rigorous series of usage and quality-control
tests, but now and then a problem may appear. If you do not see a solution
among the following issues, see “Using eSupport” on page 52 and “Telephone
support” on page 263.
Audio
See “Sound” on page 260.
Battery
See “Power” on page 256.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ)
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
1 Tap Start, then tap Control Panel. The Control Panel window opens.
If your Control Panel is in Category View, tap
Performance and
Maintenance
.
2 Tap/Double-tap System, tap the Hardware tab, then tap Device
Manager
. The Device Manager window opens.
3 Tap View, then tap Resources by type. Double-tap Interrupt request
(IRQ)
. All IRQs and their hardware assignments are displayed.
Help and
Support
For more information about IRQs, tap Start, then tap Help
and Support.
Type the keyword IRQs in the Help and Support Center
Search box , then tap the arrow.