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Chapter 17: Troubleshooting
www.gateway.com
■ Save your files to a diskette or another drive. If the hard drive is full, copy
any files not regularly used to diskettes or other backup media, then delete
them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive
problems, run the Error checking program. For more information, see
“Checking the hard drive for errors” on page 198.
The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message
■ If a diskette is in the diskette drive, eject it and restart your tablet PC.
■ If your tablet PC has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message
■ Eject the diskette from the diskette drive, then press ENTER.
Internet
You cannot connect to the Internet
■ Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Ports side” on page 7 and “Back” on
page 229 to make sure that the connection has been made correctly.
■ Make sure that your tablet PC is connected to the telephone line and the
telephone line has a dial tone.
Caution All deleted files will be lost when you empty the Recycle
Bin.
Help and
Support
For more information about file management, tap Start,
then tap Help and Support.
Type the keyword file management in the Help and
Support Center Search box , then
tap the arrow.