Filter
Top Products
A-4 Troubleshooting Checklist
6. Is the carriage hitting the media?
◆
Be sure the media is installed straight.
◆
Extend the media to the front of the platen before start-
ing to print.
◆
If small portions of media are lifting off the platen, make
sure the vacuum fans are set to “high”. If the problem
persists, raise the head height.
◆
When running plastic media, the vacuum may need to
be reduced.