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user guide
troubleshooting information
143
troubleshooting
The front panel
displays the wrong
language
The HP Officejet has been set up with the incorrect language or
country/region. Usually, you set the language and country/region
when you first set up the HP Officejet. However, you can change
these settings at any time by using the following procedure:
1 Press Setup.
2 Press 6, then press 3.
This selects Preferences and then selects Set Language &
Country/Region.
After starting the routine, the following prompt is presented on
the front panel display:
Press 11 for English?
If you want to change the language to English, enter 11 using
the keypad, or you can also scroll through the languages
using or . Otherwise, wait for five seconds and the
display changes automatically to the next available
language. When you see the language you want, enter its
two-digit number using the keypad.
3 When prompted to confirm the language, press 1 for Yes or 2
for No.
You are prompted with all the countries/regions for the
selected language. You can also scroll through the countries/
regions using or .
4 Using the keypad, enter the two-digit number for the desired
country/region.
5 When prompted, press 1 for Yes or 2 for No.
6 You can confirm the language and country/region by
printing a Self-Test Report, as follows:
a. Press Setup.
b. Press 1, then press 5.
This selects Print Report, and then selects Self-Test Report.
I received a message
on the front panel
display to align the
print cartridges
The HP Officejet prompts you to align cartridges every time you
install a new print cartridge. For more information, see align the
print cartridges on page 86.
problem possible cause and solution