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Table 3-5 Connectivity LED, product operational
LED color Description
Green
●
Normal operation
◦
Formatter is operating normally
◦
Firmware is operating normally
◦
Control panel is connected
Yellow
●
Formatter cannot connect to the control panel
◦
Check control panel connections
◦
Verify control panel functionality
Red
●
Formatter error or failure
◦
Serial peripheral interface (SPI) flash memory boot error
◦
Power on self test (formatter) failed
◦
Diagnostic (formatter) failed
Off TIP: The connectivity LED is off if the power cord is unplugged, the product power button is in
the off position, or the product is in Sleep mode.
●
Firmware or system freeze
◦
Check the control panel for an error message
◦
Control panel failure
NOTE: This condition is not usually caused by a formatter failure.
Turn the power off, and then on again.
If the error persists, perform a firmware upgrade.
HP Jetdirect LEDs
The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network activity, and
the green LED indicates the link status. A blinking yellow LED indicates network traffic. If the green LED
is off, a link has failed.
For link failures, check all the network cable connections. In addition, you can try to manually configure
the link settings on the embedded print server by using the product control-panel menus.
1.
Press the Home
button.
2. Press the Down arrow
button to highlight the Administration menu, and then press the OK
button.
3. Press the Down arrow
button to highlight the Network Settings menu, and then press the OK
button.
4. Press the Down arrow
button to highlight the Jetdirect Menu option, and then press the OK
button.
ENWW
Tools for troubleshooting
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