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Cautions during removal and replacement ................................................................. 70
Electrostatic discharge ............................................................................................. 71
Required tools ......................................................................................................... 72
Service approach ................................................................................................................... 73
Before performing service ........................................................................................ 73
After performing service ........................................................................................... 73
Post service test ....................................................................................................... 73
Print-quality test ........................................................................................ 73
Parts removal order ................................................................................................. 74
Customer self repair (CSR) components ..................................................................................... 76
Print cartridges ........................................................................................................ 76
Duplex reverse guide ............................................................................................... 78
Toner collection unit ................................................................................................ 79
Formatter PCA ........................................................................................................ 81
Disk drives ............................................................................................................. 82
Remove the HDD ...................................................................................... 82
Remove the SSM ...................................................................................... 84
Install a replacement hard drive ................................................................. 85
Reload the firmware .................................................................. 85
Tray cassette .......................................................................................................... 86
Fuser ..................................................................................................................... 87
Pickup roller (Tray 1) ............................................................................................... 88
Pickup roller (Tray 2) ............................................................................................... 89
Pickup and feed rollers (Tray 3) ................................................................................ 91
Separation roller (Tray 2) ......................................................................................... 93
Secondary transfer roller .......................................................................................... 94
Reinstall the transfer roller ......................................................................... 95
Secondary transfer assembly .................................................................................... 96
Reinstall the secondary transfer assembly .................................................... 97
Intermediate transfer belt (ITB) ................................................................................... 98
Right door (optional paper feeder) .......................................................................... 100
Covers ................................................................................................................................ 102
Identification and location ...................................................................................... 102
Front door assembly .............................................................................................. 103
Right door assembly .........................................
..................................................... 105
Right rear cover .................................................................................................... 109
Left cover ............................................................................................................. 111
Remove the left cover .............................................................................. 111
Left bottom cover ................................................................................................... 113
Remove the left bottom cover ................................................................... 113
Left bottom handle ................................................................................................. 114
ENWW vii