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99.00.14 Upgrade not performed the file is invalid
Description
A remote firmware upgrade (RFU) was not performed.
The file is invalid.
Recommended action
Download the RFU file again. Make sure that you download the file for the correct product model.
Resend the RFU.
99.00.2X
Description
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99.00.20 (event log)
The bundle is not for this product
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99.00.21 (event log)
The bundle is not signed with the correct signature, or the signature is invalid
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99.00.22 (event log)
The bundle header version is not supported by this firmware
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99.00.23 (event log)
The package header version is not supported by this firmware
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99.00.24 (event log)
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The format of the bundle is invalid
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99.00.25 (event log)
The format of the package is invalid
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99.00.26 (event log)
A CRC32 check did not pass
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99.00.27 (event log)
An I/O error occurred while downloading the bundle
Recommended action
Download the correct firmware file from HP website, and then resend the firmware upgrade.
99.00.27 only: Turn the product off, and then on again. Resend the firware upgrade. If the error
persists, try the sending the upgrade by another method (USB or Embedded Web Server).
ENWW
Tools for troubleshooting
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