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Recommended action
Replace the hard disk drive.
99.09.65 Disk data error
Description
Disk data corruption has occurred.
Recommended action
Execute the Clean Disk procedure from the Preboot menu, and then resend the RFU.
99.09.66 No disk data installed
Description
A disk drive is not installed in the product.
Recommended action
Install a compatible hard disk drive.
99.09.67 Disk is not bootable please download firmware
Description
The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced
with a new service part. A new firmware image needs to be downloaded to the device.
Recommended action
1. Press any key to continue to the main Preboot menu.
2. Press the <Help
button to see the help text for the error.
3. Select the Administration menu.
NOTE: If there is a password assigned to the Administrator, a prompt to enter the password
displays.
4. Select the Download item.
5. The user can now download a new firmware bundle to the product.
99.XX.YY
Description
Firmware installation error
Recommended action
Reload the firmware.
ENWW
Tools for troubleshooting
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