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Top Products
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Print
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Print default job, stored job and quick set settings
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Some print job usage data
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Print system configuration settings
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General Security
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Default Authentication agent
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Authentication agents
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Policy agents
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Color access control
Product cold reset
Cold reset using the Preboot menu
1. Turn the product on.
2. Press the Stop
button when the Ready, Data, and Attention LEDs are illuminated solid.
3. Use the Down arrow
button to highlight Administrator, and then press the OK button.
4. Scroll to the Startup Options item, and then press the OK button.
5. Scroll to the Cold Reset item, and then press the OK button.
6. Press the back arrow
button twice to highlight Continue, and then press the OK button.
NOTE: The product will initialize.
Clean Disk and Partial Clean functions
Active and repository firmware locations
The firmware bundle now consists of multiple parts. The main components are the Windows CE
Operating System and the printer/peripheral firmware files.
There are two locations/partitions on the hard drive where the firmware components are stored:
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The Active – where the Operating System and firmware currently are executing
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The Repository – the recovery location
If the Active location is damaged, or a Partial Clean was performed, the product automatically
copies over the OS and firmware files from the Repository location and the product recovers.
If both the Active and Repository locations are damaged, or a Clean Disk was performed, then both
locations are gone and the error message 99.09.67 appears on the control-panel display. The user
must upload the firmware to the product in order for it to function again.
510 Chapter 3 Solve problems ENWW