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Troubleshooting
1-9
HP DesignJets 500, 510 and 800 Series Printers Service Manual
message on the Front Panel:
Open the Window and you will see the following message on the
Front Panel:
Open the Carriage Cover and check if there is ink inside the Start-up
Printheads. On the Front Panel you will see the following question
and you will need to select the answer depending on whether the
Start-up Printheads were filled with ink or not:
If there is ink in all of the Start-up printheads, the Printer considers
that the priming procedure has been completed successfully and will
proceed to the Printhead replacement process.
If you select NOT all with ink the Printer will react differently
depending on the source of the problem:
Unable to prepare
ink system.
Open window to check
SETUP printheads
1. Lift printhead cover
Menu
Back
Enter
2. Check if there is ink
inside printhead windows
3. Press ENTER to continue
Check for ink
Menu
Back
Enter
Are all printhead windows
filled with ink?
ALL with some ink
NOT all with ink