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System Error Codes
2-15
HP DesignJets 500, 510 and 800 Series Printers Service Manual
System Error: 71:04
Problem
Description:
Problem allocating Memory. This Error Code only appears in HP
DesignJets 800 Series, or in the HP DesignJet 500 and 510 Series
with
an HP-GL/2 card installed.
Corrective Action: Try the following:
Switch the Printer Off and wait a few minutes. Switch the Printer
On again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.
If the new Firmware release does not solve the problem, or if new
Firmware release was not available, then contact the HP
Response Center (or directly to the Division) supplying the
following information:
– Model and Serial Number of the Printer.
– Firmware release of the Printer (use the Printer Information
utility
⇒
Page
4-27
).
– The complete Error Code information, including the linefeed
where the error occurred (use the Error Log utility to obtain this
information
⇒
Page
2-5
).
System Error: 71:06
Problem
Description:
Out of Memory problem. This Error Code only appears in HP
DesignJets 800 Series, or in the HP DesignJet 500 and 510 Series
with an HP-GL/2 card installed, when processing either a PostScript
or HP-GL/2 file.
Corrective Action: Try the following:
Look on your computer screen for error messages; some drivers
allow you to choose a different printing mode and attempt to send
the file again. If necessary, select Send Job as a Bitmap in the
driver’s Troubleshooting menu (Services tab). This may slow
down print speed.
If the problem persists, you can install extra memory on the HP-
GL/2 Accessory Card in your printer.