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System Error Codes
2-18
HP DesignJets 500, 510 and 800 Series Printers Service Manual
System Error: 85:10
Problem
Description:
Paper-Axis Encoder error. The Drive Roller Encoder Sensor cannot
find the zero position of the Encoder Disk.
Corrective Action: Try the following:
Replace the Drive Roller Encoder Sensor ⇒ Page 8-38.
If the Error Code continues, replace the Drive Roller ⇒ Page 8-
86.
System Error: 86:01
Problem
Description:
Carriage-Axis shutdown.
Corrective Action: If this error code appeared but was NOT caused by a paper jam, then
try the following:
Too much friction in the Slider Rod. Enter the Printer Information
utility (
⇒
Page
4-27
) and check the Scan-Axis usage. If the
percentage is close to 100%, then lubricate the Slider Rod.
The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly ⇒ Page 8-52.
Perform the Carriage Movement test ⇒ Page 4-8.
System Error: 86:11
Problem
Description:
Carriage-Axis shutdown (during the Carriage Movement test).
Corrective Action: Refer to Error Code 86:01.