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Your ink cartridge might not be a genuine HP ink cartridge if you notice the following:
●
The supplies status page indicates that a used or counterfeit supply is installed.
●
You are experiencing a high number of problems with the ink cartridge.
● The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
Replacement instructions
Replace the ink cartridges
The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C),
magenta (M), and black (K).
1. Open the ink cartridge door.
2. Push the old ink cartridge inward to unlock it.
64 Chapter 7 Ink cartridges ENWW