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Troubleshooting
Solving Media-Handling Problems
11-29
The Automatic Cutter does not Cut Immediately after a
Print has Finished
n If you have the Take Up Reel accessory installed the cutter is disabled, it will
only cut when you perform the unloading procedure see page 3-26, Unloading
Media from the Take Up Reel accessory.
n Check the Page format / Margins setting. When this is set to Smaller, the printer
waits until the next print begins printing so it can create a 10-mm margin
between prints or nesting sets.
n If you need to cut the media before the ink-drying time has passed or before the
next print begins printing, press Form Feed and Cut key on the front panel.
Check the ink-drying time and change if necessary (Device setup / Drying time).
The Automatic Cutter does not Work
n The automatic cutter is activated only when roll media is loaded.
n The automatic cutter may be disabled from the front-panel menu. Go to Device
setup / Cutter menu and check if the cutter is set to on or off; change it if
necessary.
n Your software application may have disabled the automatic cutter. Refer to your
software documentation or contact your software vendor for more information.