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Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
Software: 90 Days
Ink Cartridges: 90 Days
Printheads: 90 Days
Printer and Related HP Hardware: 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the
HP products specified above will be free from defects in materials
and workmanship for the duration specified above, which duration
begins on the date of purchase by the customer.Customer is
responsible for maintaining proof of date of purchase.
2. For software products, HP’s limited warranty applies only to a
failure to execute programming instructions. HP does not warrant
that the operation of any product will be uninterrupted or error free.
3. HP’s limited warranty covers only those defects which arise as a
result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided
or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink cartridge or a
refilled ink cartridge does not affect either the warranty to the
customer or any HP support contract with the customer. However, if
printer failure or damage is attributable to the use of a non-HP or
refilled ink cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a
defect in any software, media, or ink cartridge product which is
covered by HP’s warranty, HP shall replace the defective product. If
HP receives, during the applicable warranty period, notice of a defect
in any hardware product which is covered by HP’s warranty, HP shall
either repair or replace the defective product, at HP’s option.
6. If HP is unable to repair or replace, as applicable, a defective
product which is covered by HP’s warranty, HP shall, within a
reasonable time after being notified of the defect, refund the purchase
price for the product.
7. HP shall have no obligation to repair, replace, or refund until the
customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided
that it has functionality at least equal to that of the product being
replaced.
9. HP products may contain remanufactured parts or components
equivalent to new in performance or may have been subject to
incidental use.
10. HP’s limited warranty is valid in any country where the covered
HP product is distributed by HP except for the Middle-East, Africa,
Argentina, Brazil, Mexico, Venezuela, and France’s “Departements
D’Outre-Mer”; for those excepted areas, the warranty is valid only in
the country of purchase. Contracts for additional warranty services,
such as on-site service, may be available for any authorized HP
service facility where the listed HP product is distributed by HP or an
authorized importer.
B. Limitations of Warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER
HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
C. Limitations of Liability
1. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT
FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
D. Local Law
1. To the extent allowed by local law, the remedies provided in this
Warrenty Statement are the customer’s sole and exclusive remedies.
2. This Warranty Statement gives the customer specific legal rights.
The customer may also have other rights which vary from state to
state in the United States, from province to province in Canada, and
from country to country elsewhere in the world.
3. To the extent that this Warranty Statement is inconsistent with
local law, this Warranty Statement shall be deemed modified to be
consistent with such local law. Under such local law, certain
disclaimers and limitations of this Warranty Statement may not apply
to the customer. For example, some states in the United States, as
well as some governments outside the United States (including
provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a consumer
(e.g. the United Kingdom).
b. Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer cannot
disclaim, or not allow limitations on the duration of implied
warranties.
4. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,
AND ARE IN ADDITION TO, THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO
SUCH CUSTOMERS.
Revision: May 15th, 1998
About this edition
Edition dates are as follows:
First edition, July 1998
New editions are complete revisions of the manual. Change sheets,
which may be issued between editions, contain addi tional
information. The dates on the title page change only when a new
edition is published. Minor corrections that do not affect the function
of the product may be made at reprint without a change to the print
date.
Many product updates and fixes do not require manual changes and,
conversely, manual corrections may be done without accompanying
product changes. Therefore, do not expect a one to one
correspondence between product updates and manual revisions.
For support details, see the section “Getting Help” in chapter 11.