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Chapter 4, Troubleshooting
Errors When Loading and Running the Software
Other Test System
Configuration
Errors
Problem:
Additional errors can be reported when using the Software, depending on which
measurement modes are being used:
Compensation not performed. Check DUPLEX OUT cable. Retry?
This error can be reported if the cabling between the Test Set and PCS Interface is
not correct.
Solution:
1 Make sure there is a cable connecting the FROM DUPLEX PORT of the PCS Interface
to the DUPLEX OUT port of the Test Set.
2 If the error persists, try replacing the cable with a new one.
Configuration
Information is Not
Updated as Saved
Problem:
If you have used the Save Info to Memory feature of the Configuration
Information Menu
, your configuration should be loaded when the Software is
first run. You can also load it at any later time in the Configuration
Information Menu
. If you notice that the Configuration Information is not
being updated, it is most likely because the file is not being found.
Solution:
Make sure that the previously saved Configuration Information is in memory. If
the information is not in memory, you will have to repeat the save procedure. See
"Saving Configuration Information to Memory" in chapter 3, "Operating
Overview," on page 54.