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Copy quality is unacceptable
This section provides information about the following topics:
● Preventing problems
● Identifying and correcting copy defects
Preventing problems
The following are a few simple steps you can take to improve copy quality:
● Use quality originals.
● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear
images and problems with the OCR program. See
Loading originals to copy for
instructions.
● If your device frequently feeds more than one page at a time, the separation pad might
need to be replaced. Contact HP. See the support flyer that came with your device for
information about contacting HP.
● Use or make a carrier sheet to protect your originals.
Note
Recurring feed problems indicate the copier/separation pad is worn. See Ordering HP parts
and accessories to order a new separation pad.
ENWW Copy quality is unacceptable 101