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Pages print but are totally blank
Try the tips in this section if pages exit the device, but have nothing printed on them.
Is the sealing tape still in the print cartridge?
The sealing tape might still be in the print cartridge. Remove the print cartridge and pull out the
sealing tape. Reinstall the print cartridge. Try printing the document again.
Does the configuration page print?
To check the device, print a configuration page. See Printing a configuration page for
instructions.
Does the document contain blank pages?
The document might contain blank pages. Check the document that you are printing to see if
content appears on all of the pages.
Is the original loaded correctly?
If you are making a copy, the original might be loaded incorrectly. The original must be loaded
into the automatic document feeder (ADF) with the print-side facing down. If the original is
loaded print-side up, the copy prints out blank.
78 Chapter 8 Troubleshooting ENWW