Wrong original was copied
● Make sure that the automatic document feeder (ADF) is empty.
Too light or dark
● Try adjusting the settings.
● Make sure that the copy-quality settings are correct. See
Adjusting the copy quality for
more information.
Unwanted lines
● Make sure that the priority input slot is in place.
● Try cleaning the scanner glass. See
Cleaning the outside of the device for instructions.
● The photosensitive drum inside the print cartridge might be scratched. Install a new HP
print cartridge. See the start guide for instructions.
Black dots or streaks
● Ink, glue, correction fluid, or another unwanted substance might be on the automatic
document feeder (ADF). Try cleaning the device. See
Cleaning the outside of the device
for instructions.
Unclear text
● Try adjusting the settings.
● Make sure that the copy-quality settings are correct. See
Adjusting the copy quality for
more information.
● See the device software Help for more information about changing the settings.
Reduced size
● The software settings might be set to reduce the scanned image.
● See the device software Help for more information about changing the settings.
ENWW Copy defects are apparent 105