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Was the original loaded correctly? .................................................................................107
Does the original have a colored background? ..............................................................107
Are text or images on the back of a two-sided original appearing in the scan? ............107
Is the original longer than 381 mm (15 inches)? ............................................................107
Is the original too small? .................................................................................................107
Is the media size correct? ...............................................................................................107
The scan takes too long ........................................................................................................108
Is your resolution or color level set too high? .................................................................108
Is your software set to scan in color? .............................................................................108
Did you send a print job or copy job before you tried to scan? ......................................108
Is your computer set for bidirectional communication? ..................................................108
Error messages appear .........................................................................................................109
Common scanning error messages ...............................................................................109
Scan quality is unacceptable ................................................................................................110
Preventing problems .......................................................................................................110
Blank pages ....................................................................................................................110
Too light or dark ..............................................................................................................110
Unwanted lines ...............................................................................................................110
Black dots or streaks ......................................................................................................110
Unclear text .....................................................................................................................110
Appendix A Specifications
HP LaserJet 3015 all-in-one .................................................................................................113
HP LaserJet 3015 all-in-one specifications ....................................................................113
HP LaserJet 3015 all-in-one battery .....................................................................................115
Appendix B Regulatory Information
................................................................................................................................................117
FCC regulations ....................................................................................................................118
Telephone consumer protection act (United States) ............................................................119
IC CS-03 requirements .........................................................................................................120
Regulatory information for the European Union countries/regions .......................................120
Safety statements .................................................................................................................121
Laser safety statement ...................................................................................................121
Canada DOC regulations ...............................................................................................121
Laser statement for Finland ............................................................................................122
Korean EMI statement ....................................................................................................122
Australia ..........................................................................................................................123
Declaration of Conformity .....................................................................................................124
Environmental product stewardship program .......................................................................125
Protecting the environment .............................................................................................125
Ozone production ...........................................................................................................125
Energy consumption .......................................................................................................125
Toner consumption .........................................................................................................125
Paper use .......................................................................................................................125
Plastics ...........................................................................................................................125
HP LaserJet printing supplies .........................................................................................126
HP printing supplies returns and recycling program information ...................................126
U.S. returns .....................................................................................................................126
Non-U.S. returns .............................................................................................................126
Paper ..............................................................................................................................126
Material restrictions ........................................................................................................126
Nederlands .....................................................................................................................127
For more information ......................................................................................................127
Material safety data sheets ...................................................................................................128
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