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About the warranty
: Hewlett-Packard guarantees the HP OfficeJet
against defects in materials and workmanship for one year. During
the warranty period, HP will, at its option, either repair or replace
defective products. For further details about the warranty and its
exclusions and limitations, refer to the "Warranty Information" in
chapter 7.
If repair is needed during the warranty period, the HP Customer
Support representative will explain the various repair options
available. In most cases, you should receive a replacement HP
OfficeJet within 24 hours of your call.
To avoid printing problems and ink spillage, please remove the print
cartridge before repackaging and shipping the HP OfficeJet.
Whom to call if you're in the United States:
U.S. Customer Resources
Organization Telephone
Number
Support
Provided
Hours of
Operation
Local Support (800) 243-9816
Press 1
Help in locating
nearest HP authorized
dealer
24 hours per day
7 days per week
HP Audio Tips
(24-hour automated
support service)
(800) 333-1917
Press 3
Pre-recorded help
messages for common
questions and
information on other
HP customer
resources
24 hours per day
7 days per week
HP FIRST Fax
(24-hour automated
support service)
(800) 333-1917 Detailed product
support information
on common software
applications and
troubleshooting tips
(all sent by facsimile)
24 hours per day
7 days per week
HP Download Service
(real time access over
modem)
(208) 344-1691 Electronic download
of HP product
information,
troubleshooting hints
and updated HP
printer driver
information
24 hours per day
7 days per week
CAUTION