Filter
Top Products
U.S. Customer Resources
Hours of
Operation
Support
Provided
Telephone
Number
Organization
CompuServe (800) 524-3388 (Must
be a subscriber. Ask
for agent #51.
CompuServe connect
charges apply to
caller)
Interactive dialog with
worldwide HP
customer community
for the exchange of
information
24 hours per day
7 days per week
Internet (HP ftp site) ftp address:
ftp://ftp.hp.com/html/
officejet
.html#software
Information on
products, printer
drivers and support
for anyone with ftp
access to the Internet
24 hours per day
7 days per week
Printer drivers by mail (303) 339-7009 Printer drivers may be
obtained by contacting
the software
application
manufacturer,
however, HP
distributes some of the
most popular software
applications
24 hours per day
6 days per week,
closed Sundays
HP Customer
Information Center
(800) 752-0900 Ordering of User's
guides, technical
reference guides and
other literature
6:00 am - 5:00 pm
PST weekdays
HP Direct (800) 538-8787 Customer-orderable
supplies and
accessories, except
documentation
6:00 am - 5:00 pm
PST weekdays
HP North American
Response Center
(800) 633-3600 HP service contract
information
7:00 am - 6:00 pm
PST weekdays
Post Warranty
Support (fee-based
support)
(900) 555-1500 ($2.50
per minute U.S.
Charges start only
when you connect
with a support
technician) or 800
999-1148 ($25.00 fee
per call U.S.,Visa or
MasterCard) (prices
subject to change
without notice)
Post warranty
assistance on product
questions and the
most common
software applications
7:00 am - 6:00 pm
MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm
MST
Wed
HP Customer Support
Center
(208) 323-2551 Technical assistance
with setup, operation,
repair information and
exchange program
information
6:00 am - 10:00 pm
MST weekdays
9:00 am - 4:00 pm
MST Saturday