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Canadian Customer Resources
Hours of
Operation
Support
Provided
Telephone
Number
Organization
CompuServe
To become a
subscriber, call
1 (800) 524-3388 and
ask for agent #51
Log on and at the
prompt, type GO
HPPER
CompuServe connect
charges apply to
caller)
Interactive dialog with
worldwide HP
customer community
for the exchange of
information
24 hours per day
7 days per week
Internet (HP ftp site) ftp address:
ftp://ftp.hp.com/html/
officejet.html#
software
Information on
products, printer
drivers and support
for anyone with ftp
access to the Internet
24 hours per day
7 days per week
HP Canada
Customer Support
Center
Quebec/Eastern
Canada:
1 (800) 361-9790
Ontario/Western
Canada:
1 (800) 268-1221
Assistance with repair
and exchange program
information
8:00 am - 8:00 pm
EST
Weekdays
HP Canada Customer
Information Center
5150 Spectrum Way
Mississauga,
Ontario
L4W 5G1
1 (800) 387-3867
N
Mailing address
for correspon`
dence
N
Pre-sales product
information
N
Help in locating
nearest HP-au`
thorized dealer.
8:30 am - 5:00 pm
Weekdays
Obsolete Product
Support (fee-based
support)
1 (800) 999-1148
($25.00 fee per call
U.S.,Visa or
MasterCard)
Post warranty
assistance on product
questions and the
most common
software applications
7:00 am - 6:00 pm
MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm
MST
Wed