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Getting Support for Your HP Notebook PC
126 Corporate Evaluator’s Guide
Getting Support for Your HP Notebook PC
HP offers a number of ways that you can get technical support for your computer. If you
have questions or problems, here are the resources available to you:
• Look up information in the electronic Reference Guide.
• Visit the HP notebook website.
• Call HP support.
To get help from the HP notebook website
HP has a website on the Internet dedicated to HP notebook owners:
www.hp.com/notebooks. This website contains information about the various HP
notebook models, warranties, support, and special promotions.
To get help with your computer, click the Technical Support button. In the technical
support area, you will have access to:
• answers to frequently asked questions
• software, driver, and BIOS updates
• electronic manuals
• troubleshooting solutions
• self-help tools, such as bulletin boards, CD-ROM subscriptions, and service parts
information
• the basic services included with your warranty, as well as descriptions of enhanced
and custom services
• latest support telephone numbers for HP products
To call the HP Customer Care Center
If you are unable to solve a problem with your computer, you can call the HP Customer
Care Center. The Customer Care Center will assist you at no charge during the term of the
warranty; you are responsible only for cost of the telephone call. During the free
assistance period, HP will assist with questions about: