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Making Connections
Using the Modem
Corporate Evaluator’s Guide 53
2. Connect a telephone cord with an RJ-11 plug to the built-in modem (or connect to a PC
card or external modem). If the plug on the phone cord doesn’t fit the modem jack, you
may need to buy an adapter.
Special notes about using a modem in certain countries
• In France, if you want to access the MiniTel system, you need MiniTel emulator
software. If your computer was purchased in France, it includes the TimTel Light
software. If your computer does not include TimTel Light, you must purchase
emulator software separately.
• The pulse dialing feature may be disabled in certain countries, possibly because Loop
Disconnect is not certified there. If pulse dialing is disabled, you should use tone
dialing connections only.
• Many countries impose a blackout period after a modem repeatedly fails to connect to
a service provider. The number of failed attempts and the period of time you must wait
before trying again differ from country to country. Check with your telephone
company. For example, if you are dialing from Italy and you fail to connect to your
server or cancel the connection, you must wait one minute before dialing that same
number again. If you dial before then, you will get an error message that says “delay.”
After the fourth failed connection, you will need to wait one hour before trying the
number again. If you dial before the hour is up, you will get a message that says
“black list.”
• When using a modem in the Republic of South Africa, an external surge protector may
be necessary in order to prevent computer damage by lightning or other electrical
surges. Connect any approved surge protector to the modem cable whenever you are
using the modem.