HP (Hewlett-Packard) XE3 Laptop User Manual


 
8 Corporate Evaluator’s Guide
DVD problems...................................................................................................................104
Hard disk drive problems ................................................................................................106
Heat problems ...................................................................................................................106
Keyboard, touch pad, and mouse problems ................................................................106
Memory problems ............................................................................................................107
Modem problems..............................................................................................................108
One-Touch button problems ..........................................................................................109
PC card problems..............................................................................................................110
Performance problems .....................................................................................................111
Port replicator problems ..................................................................................................112
Power and battery problems ...........................................................................................112
Printing problems .............................................................................................................113
Serial, parallel, and USB problems .................................................................................114
Startup problems ..............................................................................................................115
Standby and resume problems .......................................................................................116
Testing Hardware Operation.................................................................................................117
Recovering and Reinstalling Software ................................................................................119
To recover the factory installation of your hard disk.................................................119
To replace a damaged Recovery CD.............................................................................120
To update the HP notebook BIOS.................................................................................120
To recover an application...............................................................................................120
Removing and Reinstalling the Hard Disk Drive...............................................................122
If you decide to remove the hard disk drive.................................................................122
To install the hard disk drive again ...............................................................................124
Service and Support....................................................................................................................125
Getting Support for Your HP Notebook PC........................................................................126
To get help from the HP notebook website..................................................................126
To call the HP Customer Care Center............................................................................126
Obtaining Repair Service.......................................................................................................129
To receive warranty repair service.................................................................................129
To prepare your computer for shipment.......................................................................129
Hewlett-Packard Limited Warranty Statement...................................................................130
Specifications and Regulatory Information............................................................................133
Hardware and Software Specifications................................................................................134
BIOS Setup utility options..............................................................................................134
Hardware specifications..................................................................................................138
Software specifications...................................................................................................142
Software system resources.............................................................................................142
Modem Reference Information.............................................................................................145
AT Commands (Ambit)...................................................................................................145
S-Registers (Ambit)..........................................................................................................151
Selected Result Codes (Ambit)......................................................................................152