Konica Minolta BIZHUP C351 Printer User Manual


 
Troubleshooting
11
C351 11-4
Stapling cannot be
performed.
Number of pages that can be sta-
pled when FS-507 is installed: Up
to 50 pages on 8-1/2 × 11 w or
smaller plain paper, and up to 25
pages on 8-1/2 × 14 or larger pa-
per. Number of pages that can be
stapled when FS-603 is installed:
Up to 50 pages on 8-1/2 × 11 w or
smaller plain paper, and up to 25
pages on 8-1/2 × 14 or larger pa-
per.
Change the Copies setting.
Number of pages that can be
center-stapled when FS-603 is in-
stalled: Up to 15 pages of plain
paper.
Stapling is not possible if the doc-
ument contains pages of different
sizes.
Check the document.
The stapling position
is not as expected.
The orientation setting is not cor-
rect.
Check the stapling position in the
printer driver setup dialog box.
The hole punch func-
tion cannot be speci-
fied.
Hole punching cannot be speci-
fied if “Booklet”, “Transparency”,
“Thick2”, “Thick3”, or “Envelope”
is selected.
Check each setting in the printer
driver.
If optional finisher FS-603 is in-
stalled, the punch kit PK-501 is
required.
Install the required optional finish-
er and enable it using the printer
driver.
The pages are not
punched.
Printed pages may be fed out
without being punched if the pa-
per is loaded into the paper
source with an incorrect orienta-
tion.
Check the orientation setting.
The hole punch posi-
tion is not as expect-
ed.
The orientation setting is not cor-
rect.
Check the punch position on the
Layout tab of the printer driver
setup dialog box.
The form is not printed
properly.
Available computer memory
space is not sufficient.
Simplify the form to reduce the
data size.
The image is not print-
ed properly.
Available computer memory
space is not sufficient.
Simplify the image to reduce the
data size.
Paper is not fed from
the specified paper
source.
Paper will not be fed from the
specified paper source if that pa-
per source is loaded with paper of
a different size or orientation.
Load the paper source with paper
of the appropriate size and orien-
tation.
The access number
cannot be specified.
To specify access numbers, a
hard disk must be added in the
Option tab of the printer driver.
Add a hard disk in the Option tab
of the printer driver.
Symptom Probable Cause Action