Filter
Top Products
Troubleshooting 6-17
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting jam removal:
• If paper jams occur frequently, try using a different type of paper,
replace the paper with paper from another ream, flip the paper stack
over, or rotate the paper stack 180 degrees. The printer may have
problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages are reproduced normally after
printing is resumed depends on the location of the paper jam.
Paper Jam at Cassette
Paper is jammed at paper cassette.
1 First, open the printer's front cover and check for paper jams in the
paper transfer unit.
For more information, refer to Paper Jam in Printer on page 6-18.
2 Pull out the paper cassette and remove the jammed paper.
Paper Jam at MP Tray
Paper is jammed at the MP tray. Remove the jammed paper using the
procedure given below.
1 First, open the printer's front cover and check for paper jams in the
paper transfer unit.
For more information, refer to Paper Jam in Printer on page 6-18.
Paper is jammed at the optional
paper feeder’s cassette #.
page 6-20
Paper Jam Message Description
Reference
Page
Paper
jammed in
cassette #.
[ Help ]
CAUTION When pulling the paper, pull it gently so as not to
tear it. Torn pieces of paper are difficult to remove and may
be easily overlooked, deterring the jam recovery.