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Using the advanced startup options . . . . 65
Recovering your operating system if Windows
8 fails to start . . . . . . . . . . . . . 65
Creating and using recovery media . . . . . 65
Chapter 6. Replacing devices . . . . . 67
Static electricity prevention. . . . . . . . . . 67
Disabling the built-in battery . . . . . . . . . 67
Installing or replacing the SIM card. . . . . . . 68
Replacing the external battery pack . . . . . . 69
Replacing the base cover assembly . . . . . . 71
Replacing the hard disk drive or solid-state drive . 72
Replacing a memory module . . . . . . . . . 74
Replacing the wireless LAN card . . . . . . . 75
Replacing the wireless WAN card . . . . . . . 78
Replacing the keyboard . . . . . . . . . . . 81
Replacing the RTC battery . . . . . . . . . . 87
Chapter 7. Enhancing your
computer . . . . . . . . . . . . . . . 89
Finding ThinkPad options . . . . . . . . . . 89
ThinkPad docking stations . . . . . . . . . . 89
Locating controls and connectors on the
ThinkPad docking stations . . . . . . . . 89
Attaching a ThinkPad docking station . . . . 94
Detaching a ThinkPad docking station . . . 95
Connecting external displays to a docking
station . . . . . . . . . . . . . . . . 96
Security features . . . . . . . . . . . . 97
Chapter 8. Advanced conguration. . 99
Installing a new operating system . . . . . . . 99
Installing the Windows 7 operating system . . 99
Installing the Windows 8 operating system . . 100
Installing device drivers . . . . . . . . . . . 101
Using the ThinkPad Setup program . . . . . . 101
Main menu . . . . . . . . . . . . . . 102
Cong menu. . . . . . . . . . . . . . 102
Date and Time menu . . . . . . . . . . 107
Security menu . . . . . . . . . . . . . 107
Startup menu . . . . . . . . . . . . . 111
Restart menu . . . . . . . . . . . . . 113
Updating the UEFI BIOS . . . . . . . . . 113
Using system management. . . . . . . . . . 113
Setting management features . . . . . . . 114
Chapter 9. Preventing problems . . 117
General tips for preventing problems . . . . . . 117
Making sure device drivers are current . . . . . 118
Taking care of your computer . . . . . . . . . 119
Cleaning the cover of your computer . . . . 120
Chapter 10. Troubleshooting
computer problems . . . . . . . . . 123
Diagnosing problems . . . . . . . . . . . . 123
Troubleshooting . . . . . . . . . . . . . . 123
Computer stops responding . . . . . . . 123
Spills on the keyboard . . . . . . . . . . 124
Error messages . . . . . . . . . . . . 124
Errors without messages . . . . . . . . . 125
Beep errors . . . . . . . . . . . . . . 126
Memory module problems . . . . . . . . 127
Networking problems . . . . . . . . . . 127
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 129
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 130
Fingerprint reader problems. . . . . . . . 133
Battery and power problems . . . . . . . 133
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 136
A software problem . . . . . . . . . . . 137
Problems with ports and connectors . . . . 137
Chapter 11. Getting support . . . . 139
Before you contact Lenovo. . . . . . . . . . 139
Getting help and service . . . . . . . . . . . 139
Using diagnostic programs . . . . . . . . 140
Lenovo Support Web site. . . . . . . . . 140
Calling Lenovo . . . . . . . . . . . . . 140
Purchasing additional services . . . . . . . . 141
Appendix A. Regulatory
Information . . . . . . . . . . . . . 143
Wireless related information . . . . . . . . . 143
Locations of the UltraConnect™ wireless
antennas . . . . . . . . . . . . . . . 144
Locating wireless regulatory notices . . . . 145
Export classication notice . . . . . . . . . . 145
Electronic emission notices. . . . . . . . . . 145
Federal Communications Commission
Declaration of Conformity . . . . . . . . 145
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 145
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 146
German Class B compliance statement . . . 146
Korea Class B compliance statement . . . . 147
Japan VCCI ClassB compliance statement. . 147
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 147
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 147
ii User Guide