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Table 3. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message
number Component Test State Description Action
166-909-xxx RMM 12C Test Failed The IMM
indicates a
failure in the
hard disk drive
bus.
a. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the RMM.
b. After 45 seconds, reconnect the
system to the power source and turn
on the system.
c. Run the test again.
d. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
e. Make sure that the RMM firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
f. Run the test again.
g. Remove power from the system.
h. Reseat all connections in the hard disk
subsystem, which can include hard
disk drives, SCSI or SAS cables, a
hard disk backplane, and a hard disk
drive or RAID controller.
i. Reconnect the system to power and
turn on the system.
j. Run the test again
90 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual