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5. If you experience trouble with this product, contact your authorized reseller
or call the Customer Support Center. In the United States, call
1-800-426-7378. In Canada, call 1-800-565-3344. You may be required to
present proof of purchase.
The telephone company may ask you to disconnect the device from the
network until the problem has been corrected, or until you are sure the
device is not malfunctioning.
6. No customer repairs are possible to the device. If you experience trouble
with the device, contact your Authorized Reseller or see the Diagnostics
section of this manual for information.
7. This device may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs. Contact your
state public utility commission or corporation commission for information.
8. When ordering network interface (NI) service from the local Exchange
Carrier, specify service arrangement USOC RJ11C.
Canadian Department of Communications certification label
NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets telecommunications network
protective, operational and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements documents. The Department does
not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions may
not prevent degradation of service in some situations. Repairs to certified
equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal
device provides an indication of the maximum number of terminals allowed to
76 Safety and Warranty Guide