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Disable Call Waiting
temporarily
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a
fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call
Waiting.
Do you have Voice Mail
service?
Voice Mail offered through your local telephone company may disrupt fax transmissions. To
enable both Voice Mail and the printer to answer calls:
• See “Setting the distinctive ring” on page 76. Setting selections include single ring, double
ring, triple ring, and any ring.
• Consider adding a second telephone line for the printer.
Check country code Make sure the country code has been set for the country or region where you are operating the
printer:
1 From the control panel, press Fax Mode.
2 Press
.
3 Press or repeatedly until Tools appears.
4 Press .
5 Press or repeatedly until Device Setup appears.
6 Press .
7 Press or repeatedly until Country Code appears.
8 Press .
9 Press or repeatedly until the country or region where you are operating the printer
appears.
10 Press to save the setting.
Is your printer memory
full?
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
Load paper Load paper to print any faxes that have been stored in the printer.
Check the Auto Answer
button
If the Auto Answer light is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 76.
Check ink Check the ink levels, and install a new cartridge if necessary.
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