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Cannot scan to an application .......................................................................................................................... 101
Cannot scan to a computer over a network...................................................................................................... 102
Fax troubleshooting.................................................................................................................................102
Cannot send or receive a fax............................................................................................................................ 102
Can send but not receive faxes ........................................................................................................................ 103
Can receive but not send faxes ........................................................................................................................ 104
Printer receives a blank fax .............................................................................................................................. 105
Received fax has poor print quality................................................................................................................... 105
Caller ID information is not displayed ............................................................................................................... 106
Network troubleshooting..........................................................................................................................106
The printer to be configured does not appear in the list of printers found on your network.............................. 106
Cannot print to the network printer ................................................................................................................... 107
Network name does not appear in the list ........................................................................................................ 107
Jams and misfeeds troubleshooting........................................................................................................107
Paper jams........................................................................................................................................................ 108
Paper or specialty media misfeeds................................................................................................................... 108
Printer does not feed paper, envelopes, or specialty media............................................................................. 109
Banner paper jams ........................................................................................................................................... 109
Memory card troubleshooting..................................................................................................................109
Memory card cannot be inserted ...................................................................................................................... 109
Nothing happens when memory card is inserted.............................................................................................. 110
Error messages.......................................................................................................................................110
Settings are not saved.............................................................................................................................117
Resetting to factory default settings.........................................................................................................117
Removing and reinstalling the software...................................................................................................117
Notices...............................................................................................................................118
Power consumption.................................................................................................................................122
Index...................................................................................................................................123
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