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Scanning (TWAIN Driver Option)
6 - 17 PC Printing & Scanning
Scanner Troubleshooting
When your unit encounters trouble while scanning, an error message appears on
the LCD display. Consult the following table to correct the problem.
Message Cause Solution
Place Original There are no documents in the
ADF, or the ADF is in use.
Place your document in the
ADF.
Document Jam A document is jammed in the ADF. Remove the document. Place it
back in the ADF.
Communication Error, Check
Setting/Scanning Table
The interface cable is not
connected or the unit is OFF.
Connect the cable securely.
Make sure the power is on. You
may need to check and correct
the communication settings in
the Option menu.
Unable to scan image The unit is performing an operation
and is not in the image scanning
mode.
Wait for the unit to finish the
operation.
Scanning error code:XXXXXX An error occurred during image
scanning.
Reset the computer and your
MINOLTAFAX2800 and
MINOLTAFAX3800 units.
File access error
Captured images cannot be stored. The destination disk is
considered short on available
space. Secure space enough to
store the images.