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CDM-570/570L Satellite Modem with Optional IP Module Revision 4
Appendix D MN/CDM570L.IOM
D.4.1 easyConnect Mode Troubleshooting
Use the following troubleshooting steps if unable to successfully send traffic in
easyConnect.
easyConnect Mode Troubleshooting
Step Problem Action
a) Verify correct IP address/subnet on PC and
CDM-IP.
1
No Ping response from the
locally connected PC to the
CDM-IP Ethernet port. ICMP
response is ‘Request timed out’.
b) Verify Ethernet connection – cables, hub, etc. PC,
hub, and CDM-IP should have Ethernet activity
LED lit.
Note: A PC must be connected to the CDM-IP
using a hub, switch or a RJ45 crossover
cable. When the CDM-IP Ethernet port
senses an Ethernet connection, the CLI
will display:
phymon_callback(): enet link change! link=1
If the connection is broken, the CLI will
display:
phymon_callback(): enet link change! link=0
D–12