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Multi-Tech Systems, Inc. 4
Regional .......................................................................................................................................................................... 62
SMTP .............................................................................................................................................................................. 65
RADIUS .......................................................................................................................................................................... 68
Logs/Traces .................................................................................................................................................................... 70
NAT Traversal ................................................................................................................................................................. 71
Supplementary Services ................................................................................................................................................. 72
Save Settings .................................................................................................................................................................. 75
Save & Reboot .......................................................................................................................................................... 75
Connection ...................................................................................................................................................................... 75
Settings ..................................................................................................................................................................... 75
Troubleshooting Software Issues .............................................................................................................................. 76
Chapter 5 – Phone Book Configuration ........................................................................................................... 77
Introduction .......................................................................................................................................................... 77
Identify Remote VOIP Site to Call ....................................................................................................................... 77
Identify VOIP Protocol to be Used ....................................................................................................................... 77
Phonebook Starter Configuration ........................................................................................................................ 78
Outbound Phonebook ..................................................................................................................................................... 78
Inbound Phonebook ........................................................................................................................................................ 80
Phone Book Descriptions .................................................................................................................................... 81
Outbound Phone Book/List Entries ................................................................................................................................. 81
Add/Edit Outbound Phone Book ............................................................................................................................... 82
Inbound Phone Book/List Entries .................................................................................................................................... 86
Add/Edit Inbound Phone Book .................................................................................................................................. 87
Phone Book Save and Reboot ........................................................................................................................................ 89
Phonebook Examples ......................................................................................................................................... 90
North America ................................................................................................................................................................. 90
Europe ............................................................................................................................................................................ 93
Variations of Caller ID ......................................................................................................................................... 99
Chapter 6 – Using the Software ...................................................................................................................... 102
Introduction ........................................................................................................................................................ 102
Software Categories Covered in This Chapter .................................................................................................. 102
Statistics Section ............................................................................................................................................... 104
Call Progress ................................................................................................................................................................ 104
Logs .............................................................................................................................................................................. 106
IP Statistics ................................................................................................................................................................... 108
Link Management ......................................................................................................................................................... 110
Registered Gateway Details ......................................................................................................................................... 111
Servers ......................................................................................................................................................................... 112
H.323 GateKeepers ................................................................................................................................................ 112
SIP Proxies ............................................................................................................................................................. 113
SPP Registrars ........................................................................................................................................................ 114
Advanced ...................................................................................................................................................................... 115
Packetization Time .................................................................................................................................................. 115
MultiVOIP Program Menu Items ........................................................................................................................ 116
Updating Firmware ....................................................................................................................................................... 117
Implementing a Software Upgrade ............................................................................................................................... 118
Identifying Current Firmware Version ...................................................................................................................... 118
Downloading Firmware ........................................................................................................................................... 119
Downloading Factory Defaults ................................................................................................................................ 120