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ROUBLESHOOTING
6.6
Clearing LCD Error Messages
Messages appears on the display to indicate the control panel to indicate
the machine’s status or errors. Refer to the following table to understand
the message’s meaning and correct the problem, if necessary. Messages
and their meanings are listed in alphabetical order.
Display Meaning Suggested solutions
Cancel ?
1:Yes 2:No
Your machine’s memory is full
during the machine stores the
document into the memory.
To cancel the fax job, press the 1
button to accept “Yes”
If you want to send the pages were
stored, press the 2 button to accept
“No.” You should send the remaining
pages later when the memory is
available.
[Comm. Error]
The machine has a
communication problem.
Ask the sender to try again.
CRU Fuse Error
The machine has a problem
with recognizing the new toner
cartridge.
Please contact a service
representative.
Document Jam
The loaded document has
jammed in the ADF (Automatic
Document Feeder).
Clear the document jam. See
page 6.2.
[Door Open]
The front or rear cover is not
securely latched.
Close the cover until it locks into place.
Group Not
Available
You have tried to select a
group location number where
only a single location number
can be used, such as when
adding locations for a
broadcasting operation.
Just use a one-touch or speed dial
number or dial a number manually
using the number keypad.
[Incompatible]
The remote machine does not
have the requested feature,
such as a delayed
transmission.
It also occurs if the remote
machine does not have enough
memory space to complete the
operation you are attempting.
Reconfirm the remote machine’s
features.
[Jam 1] or
[No Cartridge]
The toner cartridge is not
installed.
Install the toner cartridge. See
page 1.8.
Line Busy
The remote person did not
answer or the line is already
engaged.
Try again after a few minutes.
[Line Error]
Your machine cannot connect
with the remote machine or
has lost contact because of a
problem with the phone line.
Try again. If the problem persists, wait
an hour or so for the line to clear and
try again.
Or, turn the ECM on. See page 4.5.