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Installation and configuration 59
Nortel Integrated Conference Bridge Service Implementation Guide
• Key 2: Secondary DN
• Key 3: Not Ready (NRD)
• Key 4: ACD Not Ready (ACDNR)
• Key 5: Fast Transfer (FXR)
The following example shows how to datafill the ACD agents using
SERVORD. The configuration requires up to 32 LENs and 64 DNs. ACD
Incalls and Key 2 use a secondary DN.
Figure 18
QLEN example
Note: When adding the display feature to the M2616 set, use OPTKEY1,
Option M0200.
Define Agent IDs as consecutive numbers within the lower and upper limit
(see
“Step 1 – Basic Card Settings” on page 73).
8 In table OFCENG, set configure ALL_ACD_LOGIN_IDS_VALID Y.
Figure 19
OFCENG example
This procedure is now complete
LEN: IPE1 00 0 00 00
TYPE: SINGLE PARTY LINE
SNPA: 214
DIRECTORY NUMBER: 9971401 (NON-UNIQUE)
LINE CLASS CODE: M2616 WITH DISPLAY AND HANDSFREE
CUSTGRP: BNRRCH SUBGRP: 0 NCOS: 0 RING: Y
ACDKEY: INCALLS MICB1 1 N
CARDCODE: 5D51AB GND: N PADGRP: NPDGP BNV: NL MNO:Y
PM NODE NUMBER : 50
PM TERMINAL NUMBER : 1
DNGRPS OPTIONS:
OPTIONS:
COMMUNICTR
MSB
ACDNR
KEY DN
--- --
1 ACD 9971401 INCALLS MICBPRIM1 1 N
2 DN 9971501
KEY FEATURE
--- -------
3 ACDNR
4 MSB $
5 FXR
16 HANDSFREE
PARMNAME
ALLOW_RINGING_ON_TIP_SIDE
ALL_ACD_LOGIN_IDS_VALID
PAR MVAL
N
Y