Packard Bell NS1 1HR Laptop User Manual


 
CHAPTER 4: Troubleshooting
112
Memory
Sound
Power management
Symptom / Error Action in Sequence
Memory count (size) appears different from
actual size.
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot
the notebook.
Test or replace the SO-DIMM.
Test or replace the system board.
Symptom / Error Action in Sequence
No sound comes from the notebook when
running Windows multimedia programs.
Reinstall the audio driver.
Test or replace the speakers.
Test or replace the system board.
The internal speakers make noise or emit no
sound.
Test or replace the speakers.
Test or replace the system board.
Symptom / Error Action in Sequence
The notebook will not hibernate.
Test or replace the keyboard (if control is from the keyboard).
Test or replace the hard disk drive.
Test or replace the system board.
The system doesn't hibernate and emits four
short beeps every minute.
Press Fn+o and see if the notebook enters hibernation mode.
Test or replace the touchpad.
Test or replace the keyboard.
Check the hard disk connection to the system board.
Test or replace the hard disk drive.
Test or replace the system board.
The notebook doesn’t enter standby mode after
closing the LCD.
Make sure that the magnet is in the magnet holder. For more
information, see “Replacing the LCD panel” on page 84.
Test or replace the system board.
The system doesn't resume from hibernation
mode.
Check the hard disk connection to the system board.
Test or replace the hard disk drive.
Test or replace the system board.
The system doesn't resume from standby mode
after opening the LCD.
Make sure that the magnet is in the magnet holder. For more
information, see “Replacing the LCD panel” on page 84.
Test or replace the system board.
The battery fuel gauge in Windows doesn’t go
higher than 90%.
Remove the battery pack and let it cool for two hours.
Refresh the battery (use only battery power until the notebook turns
off, then charge the battery).
Test or replace the battery pack.
Test or replace the system board.
The system hangs intermittently.
Reconnect the hard disk drive and optical drive.
Check the hard disk connection to the system board.
Test or replace the system board.