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12. Help
90
12 HelpError Messages
12.1 Error messages –
Reports
If a problem occurs during fax transmission or
reception, one of the following messages will be
printed on the sending and journal reports (page
44).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
L A transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
L A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L An overseas transmission error occurred. Try
using the overseas mode (feature #23 on
page 67).
DOCUMENT JAMMED
L The document is jammed. Remove the
jammed document (page 102).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
L A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
L The fax was rejected by the junk fax
prohibitor feature (page 53).
MEMORY FULL
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 20)
or clear the jammed paper (page 100).
NO DOCUMENT
L The document was not fed into the unit
properly. Re-insert it and try again.
OTHER FAX NOT RESPONDING
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s fax machine rings too many
times. Send the fax manually (page 43).
L The other party’s machine is not a fax
machine. Check with the other party.
L The number you dialled is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed, and fax transmission
or reception was cancelled.
OK
L Fax transmission or reception was
successful.
12.2 Error messages –
Base unit display
If the unit detects a problem, one or more of the
following messages will appear on the display.
—————————————————————
BUSY
L The cordless handset you tried to call is in
use.
L The cordless handset you are calling is too
far from the base unit.
—————————————————————
CALL SERVICE
CALL SERVICE 2
L There is something wrong with the unit.
Contact our service personnel.
—————————————————————
CHECK DOCUMENT
L The document was not fed into the unit
properly. Re-insert the document. If
misfeeding occurs frequently, clean the
document feeder rollers (page 104) and try
again.
L Attempted to send a document longer than
600 mm. Press {STOP} to remove the
document. Divide the document into two or
more sheets and try again.
—————————————————————
CHECK FILM
L The ink film is empty. Replace the ink film
with a new one (page 19).
L The ink film is not installed. Install it (page
17).
L The ink film is slack or creased. Tighten it
(see step 5 on page 17).
—————————————————————
CHECK MEMORY
L Memory (telephone numbers, parameters,
etc.) has been erased. Re-program.
FC243AL-PFQX2096ZA-en.book Page 90 Thursday, September 30, 2004 3:37 PM