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Problem Solving
Information Code
712 Incorrect Email Address. Check the email address and send again.
Check the IP Address of the SMTP Server
with the Network Administrator.
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714 Cannot Log on to the LAN. Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN problem
occurred. Contact the Network Administrator.
--
715 TCP/IP connection timed out. Check the Internet Fax Parameter settings.
Verify the IP Address, Default Gateway IP
Address, SMTP Server IP Address.
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716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting.
Contact the Network Administrator.
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717 Incomplete SMTP Protocol transmission. SMTP
Server’s hard disk may be full.
SMTP Server is defective.
Contact the Network Administrator.
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718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the Paper Trays.
Check the document size and resolution.
Ask originator to resend in a supported size
and resolution.
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719 Received data via LAN is in a format that is not
supported.
Ask the originator to resend with a supported
file attachment format:
* In a TIFF format.
* Image data equivalent to recording paper
size.
--
720 Cannot connect to the POP Server (Incorrect POP
Server IP Address) POP Server is down.
Check the POP Server IP Address.
Contact the Network Administrator.
--
721 Cannot connect to the POP Server. (User Name or
Password error)
Check the POP User Name and Password or
the APOP settings.
Contact the Network Administrator.
--
722 Failed to obtain IP address from the DHCP Server. Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter and the
DHCP Server are correctly configured before
turning On or turning Off the power.
Contact the Network Administrator.
16
725 DNS Server connection timed out. DNS Server is
down.
Check the DNS Server IP Address.
Contact the Network Administrator.
--
726 Received an error response from the DNS Server. Check the POP Server Name.
Check the SMTP Server Name.
--
728 The document was sent to the Internet Fax in an
incompatible file format (PDF). TIFF file format is
required for Internet Fax.
Note: PDF file format is only used when using the
Scan-to-Email feature.
Change the Fax Parameter No. 177 (XMT
File Type) to "TIFF".
88
729 Failed to authenticate (SMTP Authenticaton) when
connecting with the SMTP Server.
Check the SMTP Authentication. User Name
and Password.
Contact the Network Administrator.
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88
Info.
Code
Meaning Possible Action Page