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Messages and Troubleshooting
8-5
7610-A2-GB20-10
November 1997
Table 8-1. Device Messages (2 of 2)
Device Message What To DoWhat Message Indicates
Password Matching
Error – Re-enter
Password
Password entered in the
Re-enter Password field of
the Administer Logins
screen does not match
what was entered in the
Password field.
H Try again.
H Contact your system
administrator to verify your
password.
Please Wait Command takes longer
than 5 seconds.
Wait until message clears.
Test Active A test is running and no
higher priority health and
status messages exist.
H Contact service provider if test
initiated by the network.
H Wait until the other test ends
and message clears.
H Cancel all tests from the Test
screen.
H Stop the test from the same
screen the test was started
from.
Troubleshooting
This DSU is designed to provide you with many years of trouble-free service. If a
problem occurs, however, refer to Table 8-2 for possible solutions.
Table 8-2. Troubleshooting (1 of 2)
Symptom
Possible Cause Solutions
Alarm LED is on. One of several alarm
conditions exists. Health
and Status displays the
alarm condition.
Refer to Health and Status
Messages, Table 6-1, for
recommended action.
Cannot access the
DSU via the ATI.
Login or password is
incorrect, Terminal port is
misconfigured, or the DSU
otherwise configured so it
prevents access.
1. Power the DSU on and off and
try again.
2. If problem recurs, try to access
the ATI through a Telnet session,
if enabled.
3. Do a Device Reset. Refer to the
Device Reset
section of
Chapter 7.
Device Fail appears
on the System and
Test Status screen
under Self-Test
results.
The DSU detects an
internal hardware failure.
H Power the DSU off and on and
try again.
H Contact your service
representative.