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WR1500 4-Port Wireless DSL/Cable Router
®
161
Appendix A
Troubleshooting
This appendix covers potential problems and possible remedies. After each problem
description, some instructions are provided to help you to diagnose and to solve the problem.
Problems Starting Up the WR1500 Wireless Router
Troubleshooting the Start-Up of Your WR1500 Wireless Router
PROBLEM
PROBLEM
CORRECTIVE ACTION
CORRECTIVE ACTION
CORRECTIVE ACTION
None of the LEDs
None of the LEDs
None of the LEDs
turn on when I
plug in the power
adaptor.
Make sure you are using the supplied power adaptor and that it is plugged in to an
Make sure you are using the supplied power adaptor and that it is plugged in to an
appropriate power source. Check that the power source is turned on.
If the problem persists, you may have a hardware problem. In this case, you should
contact your local vendor.
I cannot access
the WR1500
Wireless Router
via the console
port.
1. Check to see if the WR1500 Wireless Router is connected to your computer’s
1. Check to see if the WR1500 Wireless Router is connected to your computer’s
1. Check to see if the WR1500 Wireless Router is connected to your computer’s
console port.
2. Check to see if the
2. Check to see if the
communications program
is confi gured correctly. The
communications software
should be confi gured as
follows:
VT100 terminal emulation.
9600 bps is the default speed on leaving the factory.
9600 bps is the default speed on leaving the factory.
Try other speeds in case the speed has been
changed.
No parity, 8 data bits, 1 stop bit, data fl ow set to
No parity, 8 data bits, 1 stop bit, data fl ow set to
none.
Problems with the Password - Troubleshooting the Password
PROBLEM
PROBLEM
PROBLEM
CORRECTIVE ACTION
CORRECTIVE ACTION
CORRECTIVE ACTION
I cannot access the
WR1500 Wireless
Router.
The
Password
and
Username
fi elds are case-sensitive. Make sure that you enter the
fi elds are case-sensitive. Make sure that you enter the
correct password and username using the proper casing.
Use the
RESET
button on the side panel of the WR1500 Wireless Router to restore the
factory default confi guration fi le (hold this button in for more than fi ve seconds). This will
restore all of the factory defaults including the password.