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201
Chapter 9 Solving Problems
While
receiving
Paper out An error massage will appear on the display if
the machine has run out of the paper while
receiving a document. Load paper.
Paper jam If paper jam occurs, an error code is displayed.
Remove the jammed paper.
Operating
Instructions (For
Basic Operations)
Paper does not feed. Check if the paper tray is loaded with paper.
Load paper as directed by relevant instructions.
Operating
Instructions (For
Basic Operations)
Paper is not exited at the end of
a print job.
Check to see if the paper has not jammed in the
machine.
Operating
Instructions (For
Basic Operations)
The automatic print reduction
feature does not work.
Check the setting of “24 Print Reduction” in
Function Parameters (Fax/Email Settings> Fax
Parameters).
Operating
Instructions (For
Function
Parameters)
Communicati
ng
No dial tone heard • Check the telephone line connection.
• Check the telephone line.
Checking the
Telephone Line
(See page 208)
The machine won't receive
automatically
• Check the telephone line connection.
• Check the receive mode settings.
• If "13 Auto Print JRNL" set to "Valid" in
Function Parameters (Fax/Email Settings>
Fax Parameters), and the machine is printing
the received document(s) from memory, which
also happens to be the 200th transaction, the
machine will not auto answer until the
Transaction Journal completes printing.
Operating
Instructions (For
Function
Parameters)
Cannot send or receive An error code appears on the display. See the
error code table and identify the problem.
Information
Codes (See page
202)
Operation Operation rejected Switch off the machine for seconds, and then
turn it on again.
Problem Symptom Action Refer to